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Terms and Conditions
DEFINITIONS
“We” “Us” “Provider” “CyNetGames” or “V.S. Cyprus Network Games” V.S. Engineering Services Limited
“You” “Your” “Client” “Customer” “User”
1. Agreement to Terms of Service V.S Cyprus Network Games (CY) ("CyNetGames") provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by CyNetGames from time to time without notice to you. 2. Terms of Service CyNetGames reserve the right to suspend or cancel with immediate effect, access to any service, when CyNetGames decided the account is being used inappropriately, or otherwise. CyNetGames reserve the right to amend the terms and conditions at any time. It is the customer's duty to check for changes in terms and conditions. 3. Description of Service CyNetGames provides users with access to a local area network ("LAN") of computers for the specific purpose of providing an infrastructure by which its users ("the Gamers") can play computer games against each other either in competition or for pleasure ("the Service"). You may, subject to the TOS, connect your own computer or computers to the LAN. You acknowledge and agree that the Service is provided "AS IS" and that CyNetGames assumes no responsibility for the timeliness of, interruption to, deletion of, misdelivery or failure to facilitate access to the LAN. 4. Acceptable Use of Service Accounts are for the use of the primary owner only. Account holders are not permitted to “borrow”, “lend” or “sell”, their server, web space or resources to any third party. CyNetGames hold the right to refuse service and/or access to any party, should they deem the application inappropriate, such as an applicant wising to host pornography or “warez”. 5. Prohibited Material The following material is strictly prohibited: Illegal Material - This includes copyright works, commercial audio, video , or music files, “mp3’s”, “.exe files” and any material in violation of any Federal, State or Local regulation. Adult Material – This includes ALL Pornography, erotic images and media, and any other obscene material. What is and what is not “Adult Material” is entirely at the discretion of CyNetGames. Warez – Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing, etc., and encrypting any of the above. This also includes links to any sites that mention or contain the above. 6. Spam and Unsolicited Material We have ZERO TOLERANCE towards spam and unsolicited email. Any accounts found using our services to send unsolicited material will be terminated with immediate effect. Offending customers will not be issued a refund of any kind, and will be liable to any clear-up costs. 7. Malicious and Unfriendly Activity CyNetGames's services may not be used for any activity which affects the ability of other people or systems to use CyNetGames services or the internet. Interference with or disruption of other network users, services or equipment is prohibited. 8. Backups CyNetGames, does not keep backups of customer's data, it is the customer's responsibility to do so. CyNetGames highly advises customers to keep regular and current backups to guard against potential loss of data. 9. Payment Policy Accounts may be paid monthly, quarterly, bi-annually or annually. Payment can be made by cheque, bank-transfer or ‘Paypal’. Other payment methods are permitted at the discretion of CyNetGames. Service will start from the date the server and/or service is setup. In the case of payment by cheque, service will resume when the cheque clears. Payment must be cleared by invoice due date. In the case of payment not being received, CyNetGames reserve the right to cancel or suspend service and access, until the debt is settled. TERMS OF SERVICE All payment is to be made in euro (€). 10. User Conduct Clients must not post or transmit any unlawful, threatening, abusive, libellous, defamatory, obscene, offensive, indecent, pornographic, profane, or otherwise objectionable information of any kind. 11. Mods and Resource Fair Usage Customers may install and use third party modifications within reason. No guarantee is made as to the stability of these mods. CyNetGames make no guarantee any third party mod will work on our systems. CyNetGames strictly prohibits third party mods that use excessive resources. This includes, and is not limited to 'Zombie Mod'. A maximum of four bots is allowed on any server at any time. Additional bots are at the discretion of CyNetGames. 12. Customer Information It is the customer’s duty to keep CyNetGames informed of any changes of personal details. This includes and it is not limited to your email address, address and telephone number. Your new personal details must be sent three days prior to any new communication being sent to the customer. E-mail is the preferred contact method for general communique. CyNetGames will not be held responsible for any loss of communication or problems that arise as a result of customers not informing CyNetGames of their current and accurate contact details. 13. Cancellations and Refunds CyNetGames reserves the right to cancel the service and access to the service at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes CyNetGames’s terms of service a refund will not be issued in the event of a cancellation. Customers may cancel their service at any time. In this event, all start-up incentives and loyalty schemes, including free hosting and other services, will be canceled without refund. Fees charged on a prepay basis are non refundable. In addition some accounts incur set-up fees; these charges are also non-refundable. You are required to give CyNetGames FIVE ("5") Days notice to cancel your service else your contract shall automatically be renewed and payment taken. In the event of 5 days notice not being given by the official means, no refunds will be applicable. 14. Quality of Services CyNetGames will make the best efforts to provide quality and uninterrupted service. However whilst best efforts will be made, 100% uptime and 100% perfect service is not realistic or achieveable. CyNetGames will not be responsible for any damages a service interruption may cause to the client. In the event of technical issues, it is the client's responsiblity to report immediately any problems via email. The email can be send to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Failure to report faults via this method and this method only is the client's responsiblity. CyNetGames is not responsible for the client's failure to report problems via the correct means. In the event of technical issues, compensation in the form of contract extension may be applicable, however this is entirely at CyNetGames's discretion. 15. Consequential Loss & Compensation CyNetGames accepts no liability for any loss however so arising suffered as a result of any failure or fault in the service provided by CyNetGames. Any compensation shall be at the discretion of CyNetGames and shall not exceed the pro-rata value of the loss of service provided. This compensation may take the form of an extension of the defective service or substitution with another service of equal or higher value or cash all at the discretion of CyNetGames. 16. Game Server Usage Customers are limited on the number of players & spectators spaces equal to the number of players the server has been rented for. You must not increase the player limits on your server (this includes spectators) without the prior permission of CyNetGames, and payment of the difference in price. We do not offer refunds to those who wish to reduce player numbers for any reason. You may not attempt to connect to our server through SSH, Telnet or any other means of unauthorized connections. Failure to comply with this rule may also lead to your server being subject to a suspension of ten days where you shall not be credited or refunded. All game servers must carry the default name of "cynetgames.com". Customers must not remove this from the title unless they pay an additional fee to have the server rebranded. Game server titles MUST NOT contain abusive language, offensive material or bring CyNetGames into disrepute. Breaching the acceptable naming of game servers will result in the termination of service at CyNetGames's discretion. SETUP TIME 16. Game Servers CyNetGames cannot give any guarantee on a setup date for game servers. While most services will be set up within 24 hours, CyNetGames will not overload any of their servers in order to set up new services or game servers. In the event of there being no space for new game servers and or services, customers will be put on a waiting list for server availability. Once space is available, the customer's service will be setup. 17. Indemnification Customer agrees that it shall defend, indemnify, save and hold CyNetGames harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against CyNetGames, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless CyNetGames against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with CyNetGames’s server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from CyNetGames’s server. 18. Disclaimer CyNetGames will not be responsible for any damages your business may suffer. CyNetGames makes no warranties of any kind, expressed or implied for services we provide. CyNetGames disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by CyNetGames and its employees. CyNetGames reserves the right to revise its policies at any time.
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